For Clients
How do I know if counselling is right for me?
You don’t need to have a clear reason or a specific issue to begin counselling. Many people come simply because something doesn’t feel quite right, or because they want space to think and reflect. An initial conversation can help you decide whether it feels like the right step.
What can I expect from my first session?
Your first session is an opportunity to talk through what has brought you to counselling and what you might want from the process. There is no pressure to share everything straight away, the pace is guided by you.
Is everything I share confidential?
Yes. Counselling is a confidential space. There are some rare exceptions relating to safety, which will always be explained clearly, but the intention is to provide a private and trusted environment for you to speak openly.
Do I need a referral to access counselling?
No referral is needed. You can contact us directly to arrange an initial conversation.
Do you offer support for specific issues?
Counselling can support a wide range of experiences, including anxiety, stress, identity, relationships, life transitions and more. If you are unsure, you are welcome to get in touch to discuss your needs.
Is the Hub inclusive of LGBTQIA+ clients?
Yes. The Hub is committed to being an LGBTQIA+ inclusive space, where individuals can feel safe, respected and able to be themselves.
For Practitioners
Who can hire a room at the Hub?
Rooms are available for qualified counsellors, psychotherapists and other appropriate mental health professionals. If you are unsure whether the space is suitable for your work, feel free to get in touch.
Can I book rooms on a flexible basis?
Yes. The Hub is designed to support flexible working, allowing you to book rooms in a way that fits around your practice.
What is included in the room hire?
Rooms are fully furnished and designed to provide a calm, professional environment for client work. Access to shared communal space is also included.
Will there be opportunities to connect with other practitioners?
Yes. The communal space has been designed to encourage connection, conversation and a sense of professional community, while still respecting privacy and individual working styles.
Is the Hub aligned with specific therapeutic approaches?
The Hub is not limited to one modality, but is grounded in values of inclusivity, respect and trauma-informed practice. Practitioners from a range of approaches are welcome.
How do I register my interest for room booking?
You can get in touch via the contact page to register your interest. We will share availability and booking details ahead of launch.
What makes the Hub different from other therapy spaces?
The Hub has been designed with intention — balancing professionalism with warmth, and accessibility with quality. Every aspect of the space is focused on supporting meaningful therapeutic work.
Is the environment suitable for long-term client work?
Yes. The Hub is designed to provide consistency, comfort and discretion — creating a space where ongoing therapeutic relationships can develop over time.
